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Google Measures Energy to Conserve Energy
Why measure? Because measurement compels behavior. I’ve written about this previously in my article on the Trash Guy, but now Google is taking note: ”Studies show that being able to see your energy...
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Analyzing Monthly Expenses with a Pareto Chart
This month, ASQ CEO Paul Borawski encourages us to share stories about “quality solutions in unexpected places.” This is such a fun question, because now I’ll be noticing these unexpected gems all...
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What Kentucky Derby Handicapping Can Teach Us About Organizational Metrics
My Favorite (#10, Firing Line), from http://www.telegraph.co.uk/sport/horseracing/11574821/Kentucky-Derby-Simon-Callaghan-has-Firing-Line-primed.html. Apr 29, 2015; Louisville, KY, USA; Exercise rider...
View ArticleKPIs vs Metrics: What’s the Difference? And Why Does it Matter?
Years ago I consulted for an organization that had an enticing mission, a dynamic and highly qualified workforce of around 200 people, and an innovative roadmap that was poised to make an impact —...
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Top 10 Business Books You Should Read in 2020
I read well over a hundred books a year, and review many for Quality Management Journal and Software Quality Professional. Today, I’d like to bring you my TOP 10 PICKS out of all the books I read in...
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BAD MetRICS
It’s that time of year where people are dusting off their strategic plans, hosting their parties and strategy workshops, and making sure the KPIs and metrics on their scorecards are the ones they want...
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Dean Meyer’s “How Organizations Should Work”– an A+ Reference on Intentional...
The organization that you design designs you back. Similarly, the organization that you fail to intentionally design will also design you back. And you probably won’t like the pain it inflicts…...
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